A contract between the customer & Edwards of Manchester will only exist once an order has been accepted, processed & despatched (at which point Edwards of Manchester will charge the buyers' credit card for the goods despatched plus postage where applicable) This does not affect your statutory rights.

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is as accurate as photographic and publishing processes will allow.

Whilst many lines are held in stock at Edwards of Manchester, we do also rely on the manufacturers stock & this can sometimes cause delays on delivery times. However, we will always keep customers informed of any such delays.

Availability & Prices of our goods are subject to change without notice.

The Terms above are governed by the laws of England & Wales & any disputes will be conducted only by the Courts of England & Wales.

Guarantee
If any product should fail to meet your expectations please return it to us & we will look into the matter. (see returns policy)

Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as GORTEX etc.

Security
All of your transactions are protected by SSL encryption software.

Edwards of Manchester may contact your bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Edwards of Manchester & the genuine card holder.

Copyright and database rights
All content included on the Edwards of Manchester website, such as text, graphics & photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Edwards of Manchester and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Edwards of Manchester, and is protected by United Kingdom and international copyright laws.

Privacy Policy
In this Privacy Policy references to "we" and "us" are to Edwards of Manchester, having our registered office at 15 Midland Rd, Bramhall, Stockport, Cheshire, SK7 3DY England.

The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.

Our privacy policy is regularly reviewed. If you have any queries concerning your personal information or any questions on our use of the information, please contact info@edwardsofmanchester.co.uk

The information we collect via this website may include: Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

Your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.

We would also like to email or post you details of various promotions, goods and services that we can offer you. If you wish to receive these, please tick the "Yes" box when entering your personal details. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing programme.

Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at Edwards of Manchester, 61 Deansgate, Barton Arcade Manchester, M3 2BW

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.

Other websites
This privacy policy only covers this website. While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.

Copyright and database rights
All content included on the Edwards of Manchester website, such as text, graphics & Photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Edwards of Manchester and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Edwards of Manchester, and is protected by United Kingdom and international copyright laws.

Returns Exchanges & Refunds
If for any reason you are not happy with the shoes, simply return them to us and an exchange or full refund will be given less the outward postage.

Please enclose your details & the Order Number which is to be found on your email invoice.

Customers are responsible for returning the shoes & paying the cost - we suggest using registered postage, & that customers retain a proof of postage just in case the parcel should fail to be delivered.

If returning from outside the EU please write "Returning unsuitable goods to sender" on the customs form & parcel as we will not receive parcels that encure duty charges.

Please contact us within 14 days of receipt of your goods if you intend to return them. The shoes must be returned in the same saleable condition, shoes will not be accepted where there are signs of wear on the sole. (We suggest trying shoes on carpet only).

All returns should be sent to: RETURNS Department, Edwards Of Manchester, 61 Deansgate, Barton Arcade, Manchester, M3 2BW United Kingdom